Store Manager - Queen Victoria Building
Job No:
HC490
Location:
Sydney CBD
At Haigh's Chocolates, we pride ourselves on delivering an exceptional customer experience. With 21 retail stores operating across 4 states (SA, VIC, ACT & NSW), Haigh's offers a wide variety of premium, specialty chocolates locally made in the state-of-the-art manufacturing facility in South Australia. Driven by a mix of tradition from over 100 years of history and innovation to develop fine artisan chocolates, Haigh's is committed to achieving excellence in our field.
We have an exciting opportunity for an experienced Store Manager to lead our team at our Queen Victoria Building (QVB) store. Based in Sydney CBD, our iconic QVB store serves an average of almost 4,000 customers per week, who are delighted by a team of 30 talented and knowledgeable staff.
With an emphasis on work-life balance, this role will enable the successful candidate to only work 1 weekend per month and still manage a successful management career in retail.
Reporting to the Area Retail Manager - NSW & ACT, the Store Manager will be a committed individual with a solid retail background, polished presentation and a ‘can do’ attitude. You will have the full support of the Assistant Store Manager; be collectively responsible for developing and motivating the team to deliver the best customer experience, every time.
To be successful in the position, you will have:
- Previous management experience in retail or hospitality managing a large team of 30 or more (essential)
- Experienced in all facets of financial store management and reporting (essential)
- Experience achieving KPI's and store targets (essential)
- A strong focus on achieving exceptional customer service from your team
- A great committed attitude and work ethic
- Passion about training and development
- Experience leading by example, not afraid to get your elbows deep in chocolate
- The ability to motivate and inspire your team
- Integrity, enthusiasm and strong communication skills
What’s in it for you?
- A competitive salary, plus Super and Incentives
- Enjoy a great work/life balance by working 1 weekend a month
- Generous employee discounts and incentives
- Career opportunities within the Group - both local and interstate
- Annual professional development fund to support you in pursuing formal training and qualifications
- Great discount to various providers, including travel, retail, grocery and F&B outlets
- Access to our Well-Being program, which includes annual flu vaccinations & health checks
Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice. We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace.
Apply today to be part of the Haigh's experience and help us delight generations of chocolate lovers across the world!
Application closing date: Friday 26 February 2021 (Please note that due to the number of applications we are expected to receive, the advert may be taken down from Seek earlier than the closing date).
Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested to by the Human Resources Team.