Casual Online Retail Assistants - Fulfilment Centre

Established in 1915, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. Run by fourth generation Haigh’s family, we employ over 850 people across 21 retail stores currently located in Adelaide, Melbourne, Sydney and Canberra, as well as online, plus two factories and head office. Using only the finest and freshest ingredients, Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making. Haigh’s roast their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate.  Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.

We're looking for committed individuals to join our Fulfilment team on a casual basis, supporting both the Online and Corporate sales teams through Christmas and beyond. Based at our Distribution Centre in Mile End, you will be part of a motivated and friendly team; striving to deliver the best customer experience, every time.

We are seeking experienced Retail/Fulfilment Assistants, who have a strong passion in delivering the best customer experience for every customer order packed, making every parcel/order extra special from our warehouse right to the customer door. 

Duties may include but are not limited to:

• Picking and packing of premium chocolate products, adhering to strict guidelines and specifications.
• Dispatching orders in a timely and accurate manner.
• Stock replenishment.
• General warehouse duties.
• Assisting e-commerce team with daily tasks.
• Stocktake/inventory management.

To be successful in the position, you will have: 

• Excellent attention to detail to accurately pick, check and pack orders correctly.
• Ability to work in a fast paced, high volume warehouse environment.
• A genuine passion for customer service.
• Methodical and systematic approach to daily tasks.
• Ability to collaborate and work with other team members to accomplish tasks.
• Ability to follow direction and show initiative.
• A professional approach to troubleshooting problems.
• Previous warehouse, fulfilment or retail experience is advantageous.

Why join us?

• Relocate from Mile End to our new, state-of-the-art complex in Salisbury South in 2025 once construction is complete.
• Become part of a rich heritage, while also contributing to a forward-looking, dynamic environment.
• Benefit from opportunities for professional development and career progression within the company.
• Thrive in a supportive team atmosphere where everyone's contributions are valued and celebrated. Oh, and did we mention the chocolate?

Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice.  We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace.

Apply today to be part of the Haigh's experience and help us delight generations of chocolate lovers!