Established in 1915, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. Run by fourth generation Haigh’s family, we employ over 900 people across 22 retail stores currently located in Adelaide, Melbourne, Sydney and Canberra, as well as online, plus two factories and head office. Using only the finest and freshest ingredients, Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making. Haigh’s roast their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate.  Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.

We’re excited to introduce a newly created role for a Sales Optimisation Planner. This is a fantastic opportunity to make a real impact on our growth plans. Based at Head Office in Parkside and reporting to the Sales Optimisation Manager, this full-time, permanent role will support commercial decision-making, ensure optimal inventory levels across sales channels and deliver high-quality financial and operational reporting that helps drive the success of our business.

Key Responsibilities

• Forecast and manage stores and online fulfilment inventory to keep well stocked.
• Analyse data to identify trends and opportunities for sales optimisation.
• Develop and maintain forecasting models for business reporting.
• Prepare accurate commercial reporting, including sales reporting and product profitability.
• Work effectively & collaboratively across multiple functions to support sales and operations.
• Ensure sales and stock data is accurate and risks are addressed.
• Provide insights from category reviews that inform decision-making and support business growth.

About You
You’re analytical, commercially minded and enjoy a fast-paced environment where curiosity and initiative drive results. You take ownership of your work, enjoy problem-solving and use data to deliver real results. You’ll bring:

• Tertiary qualifications in Accounting, Finance, Commerce or Business, with proven commercial experience in sales, finance and/or accounting.
• Advanced Excel skills (Power BI experience preferred), with exposure to QAD, Square or Magento highly regarded.
• Strong analytical ability, attention to detail and a proactive, solution-focused mindset.
• Collaborative working style, able to engage effectively across departments.
• Background in FMCG, retail or manufacturing and experience in forecasting or project delivery (advantageous).
• A commitment to embodying Haigh’s values of Trust, Determination, and Contribution.

Join us and be part of our 110-year legacy! We offer a strong values-based culture, an attractive salary with a Short-Term Incentive Plan, wellbeing initiatives and excellent learning and development opportunities, plus the irresistible perk of working with (and enjoying) plenty of chocolate! Enjoy the flexibility of working from multiple locations, including Head Office, Salisbury South Complex, and from home.

Inclusion matters at Haigh’s. We believe that valuing differences in backgrounds, cultures, abilities, and experiences helps create a workplace free from bias and prejudice. We’re committed to making reasonable adjustments throughout our recruitment process and beyond, to ensure a barrier-free and supportive experience for all.

Sweeten your career and apply today!