Established in 1915, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. Run by fourth generation Haigh’s family, we employ over 850 people across 21 retail stores currently located in Adelaide, Melbourne, Sydney and Canberra, as well as online, plus two factories and head office. Using only the finest and freshest ingredients, Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making. Haigh’s roast their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate. Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.

At Haigh’s Chocolates, learning is more than training, it’s how we build capability, confidence and pride across our Supply Chain. We’re looking for a Learning & Development Specialist to design, deliver and embed high-quality training that supports operational excellence across Manufacturing and Logistics.

You’ll work collaboratively alongside colleagues in People & Culture Team, and across the business to design and enhance Supply Chain operations training. Reporting to the People & Culture Business Partner, this is a permanent, full-time role working across our Parkside, Mile End and Sailsbury South operations.

About You:

You’re organised, proactive and passionate about developing people in a fast-paced operational environment. You build strong relationships, communicate clearly and aren’t afraid to question the status quo in pursuit of better ways of working. Here’s what will help you thrive in this role:

• Training experience in a manufacturing environment, ideally food focussed
• Experience in designing training materials, including engaging e-learning using multi-media
• Ability to design and deliver face-to-face and online workshops including group inductions and development workshops, ideally in a manufacturing environment
• Strong written and verbal communication skills, and excellent relationship building skills
• Ability to thrive in a fast paced and diverse environment
• Exemplary commitment to customer service for both internal and external customers
• Demonstrated ability to keep accurate training records
• Good computer skills e.g. Excel, Word, PowerPoint, and the ability to quickly learn how to use Haigh’s Learning Management System (LMS)
• A Certificate IV in Workplace Training and Assessment (preferred)

Why Haigh’s?

At Haigh’s, we’re more than just chocolate – we’re a team dedicated to collaboration, creativity and quality. You’ll thrive in a supportive environment where your ideas are valued, your growth is encouraged, and your commitment to excellence is celebrated, all while having fun along the way. It’s a unique opportunity to make an impact, with a constant supply of chocolate to keep you energised each day!

We offer a values-driven culture, generous salary, flexible working, wellbeing initiatives, short term incentive scheme and learning and development opportunities. Oh, and did we mention the chocolate? If you’re ready to take on this exciting challenge and bring your passion for learning to Haigh’s, we’d love to hear from you!

Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice. We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace.