Established in 1915 and run by fourth generation Haigh’s family, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. The company currently employs over 900 people across its retail and online stores, three factories, and head office, and will be expanding from 22 to 26 retail stores in Adelaide, Brisbane, Melbourne, Sydney, and Canberra by the end of 2026.

Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making, roasting cocoa beans to create a unique blend of milk and dark chocolate. Haigh’s are the largest Australian importer of raw cocoa beans, ethically sourced from cocoa plantations around the world, using only the finest and freshest ingredients.

Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.

We’re bringing Haigh’s to Brisbane, with our first Queensland store opening at Westfield Mt Gravatt in mid-August 2026. This is more than a store opening, it’s a new market, a new chapter, and a rare opportunity to be part of something truly special. With two more Queensland stores set to follow late in 2026, this is your moment to step into a brand that sets the standard and delight a new generation of chocolate lovers in Brisbane.

Who are we looking for?

Retail Assistants with ample retail experience, exceptional customer service abilities, and of course, a genuine passion for all things chocolate! We have a number of positions available, ranging from Casual to Full-time with negotiable hours on an individual basis. As a Haigh’s ambassador, you bring warmth, passion and intention to every interaction, delivering an experience customers don’t just enjoy, they remember. 

 To be successful in this role, you will bring: 

• Previous experience in retail or hospitality
• A strong passion for customer service and a memorable in-store experience
• Ability to work well in a team and independently
• A desire to learn and share detailed product knowledge
• Excellent communication and interpersonal skills
• Adaptability and a positive attitude in a dynamic retail environment

What’s in it for you? 

• An attractive hourly salary and benefits
• Generous employee product discounts
• Career growth opportunities locally and interstate
• Exclusive discounts across travel, retail, food & beverage and more
• Access to our employee wellbeing program
• Online and on-the-job training
• And plenty of chocolate to enjoy along the way!

Inclusion matters at Haigh’s. We believe that valuing differences in backgrounds, cultures, abilities, and experiences helps create a workplace free from bias and prejudice. We’re committed to making reasonable adjustments throughout our recruitment process and beyond, to ensure a barrier-free and supportive experience for all.

Ready to be part of something sweet?

Apply today to join our growing team and bring the Haigh’s experience to life for generations of chocolate lovers.