Casual Retail Assistant - Highpoint
Job No:
HC981
Location:
Melbourne
Established in 1915 and run by fourth generation Haigh’s family, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. The company currently employs over 900 people across its retail and online stores, three factories, and head office, and will be expanding from 22 to 26 retail stores in Adelaide, Brisbane, Melbourne, Sydney, and Canberra by the end of 2026.
Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making, roasting cocoa beans to create a unique blend of milk and dark chocolate. Haigh’s are the largest Australian importer of raw cocoa beans, ethically sourced from cocoa plantations around the world, using only the finest and freshest ingredients.
Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.
Haigh’s Chocolates is pleased to share that we will be opening a new retail store at Highpoint Shopping Centre in Melbourne in mid-2026. This will be our first new Melbourne store since 2019 and represents an important step in the continued growth of our retail network.
As part of our preparations, we have a number of exciting casual opportunities for customer-focused Retail Assistants to support the opening of the Highpoint store. We’re seeking customer-focused team members with strong availability across weekdays, evenings and weekends, who are passionate about delivering exceptional experiences every time.
Experienced Retail Assistants who take pride in creating unforgettable customer moments through outstanding service. As a Haigh’s ambassador, you’ll bring warmth, enthusiasm, and a genuine love of chocolate to every shift.
To be successful in this role, you will bring:
- Previous experience in retail or hospitality
- Availability to work across weekdays, evenings and weekends
- A strong passion for customer service and a memorable in-store experience
- Ability to work well in a team and independently
- A desire to learn and share detailed product knowledge
- Excellent communication and interpersonal skills
- A proactive and professional problem-solving mindset
- Adaptability and a positive attitude in a dynamic retail environment
- And of course, a passion for all things chocolate!
What’s in it for you?
- Competitive hourly rate
- Generous employee product discounts
- Career growth opportunities locally and interstate
- Exclusive discounts across travel, retail, food & beverage and more
- Access to our employee wellbeing program
- Online and on-the-job training
- And plenty of chocolate to enjoy along the way!
Inclusion matters at Haigh’s. We believe that valuing differences in backgrounds, cultures, abilities, and experiences helps create a workplace free from bias and prejudice. We’re committed to making reasonable adjustments throughout our recruitment process and beyond, to ensure a barrier-free and supportive experience for all.
Ready to be part of something sweet?
Apply today to join our growing team and bring the Haigh’s experience to life for generations of chocolate lovers.
