Established in 1915 and run by fourth generation Haigh’s family, Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. The company currently employs over 900 people across its retail and online stores, three factories, and head office, and will be expanding from 22 to 26 retail stores in Adelaide, Brisbane, Melbourne, Sydney, and Canberra by the end of 2026.

Haigh’s prides itself on being a chocolate ‘bean to bar’ specialist, committed to the art of premium chocolate making, roasting cocoa beans to create a unique blend of milk and dark chocolate. Haigh’s are the largest Australian importer of raw cocoa beans, ethically sourced from cocoa plantations around the world, using only the finest and freshest ingredients.

Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh’s creates exquisite chocolates that look and taste delicious.

Following the upcoming opening of our first Queensland store at Westfield Mt Gravatt in mid-August 2026, Haigh’s Chocolates is excited to continue its expansion across Brisbane, with our next store at Westfield Carindale and the simultaneous opening of our Westfield Chermside store, both scheduled for November 2026.

This is more than a store opening, it’s a new market, a new chapter, and a rare opportunity to be part of something truly special. This is your moment to step into a brand that sets the standard and delight a new generation of chocolate lovers in Brisbane. 

Who are we looking for? 

Experienced Store Managers and Assistant Store Managers who are people focussed, lead with confidence, and enthusiasm, creating a workplace where our people know their contribution matters. You set the tone, uphold the standard and create a store environment that feels unmistakably premium. As a Haigh’s ambassador, you bring warmth, passion and intention to every interaction, delivering an experience customers don’t just enjoy, they remember.

To be successful in this role, you will bring: 

• Previous leadership experience in retail or hospitality
• A strong passion for customer service and a memorable in-store experience
• Ability to work well in a team and independently
• A desire to learn and share detailed product knowledge
• Excellent communication and interpersonal skills
• A proactive and professional problem-solving mindset
• Adaptability and a positive attitude in a dynamic retail environment
• And of course, a passion for all things chocolate! 

What’s in it for you? 

• Competitive remuneration and benefits
• Generous employee product discounts
• Career growth opportunities locally and interstate
• Exclusive discounts across travel, retail, food & beverage and more
• Access to our employee wellbeing program
• Online and on-the-job training
• And plenty of chocolate to enjoy along the way! 

Inclusion matters at Haigh’s. We believe that valuing differences in backgrounds, cultures, abilities, and experiences helps create a workplace free from bias and prejudice. We’re committed to making reasonable adjustments throughout our recruitment process and beyond, to ensure a barrier-free and supportive experience for all.

Ready to be part of something sweet?

Apply today to join our growing team and bring the Haigh’s experience to life for generations of chocolate lovers.